Frequently Asked Questions
Everything you need to know about your Turin Grinder experience.
What is the standard shipping time for Turin Grinders?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days depending on your location, while international shipping may take 10-14 business days.
Do Turin Grinders come with a warranty?
Yes, all our grinders include a standard one-year limited warranty that covers manufacturing defects and hardware failures under normal home use.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for unused items in their original packaging. Please note that a restocking fee may apply for items that have been opened or used.
How do I clean and maintain my coffee grinder?
We recommend dry cleaning your burrs with a dedicated brush or air blower every 2-4 weeks. Avoid using water on any internal components to prevent rust and motor damage.
Are replacement parts available for purchase?
Yes, we stock a variety of replacement parts including burr sets, bellows, and adjustment dials to ensure your grinder performs optimally for years to come.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Shop Pay or Affirm.